Tele-consultation or telemedicine is a healthcare service that allows you to consult with a doctor remotely, using technology such as video conferencing, phone calls, or messaging apps.

During the tele-consultation, you will be communicating with our doctor remotely using your device on a video call. Our doctor may ask questions about the your symptoms and medical history, and may also request that you perform certain physical examinations or tests if you have the necessary equipment at home. Based on this information, our doctor may provide a diagnosis, prescribe medication, recommend further testing, or refer you to an in-person evaluation if needed.

You will need a smartphone, tablet, or a computer with a webcam and microphone with the WhatsApp app installed. We also recommend having a thermometer, blood pressure monitor, or other medical devices on hand, but that is not strictly necessary.

Tele-consultation offers several benefits, such as convenience, reduced travel time and costs, improved access to care, and decreased exposure to infectious diseases.

Tele-consultation can be as effective as in-person consultation for certain medical conditions, but it may not be appropriate for all situations. Studies have shown that tele-consultation can improve patient outcomes and satisfaction, especially for chronic disease management and mental health care.

Yes, our doctors can prescribe medication during a tele-consultation if they determine it is necessary. However, certain controlled substances may not be available through tele-consultation.

Tele-consultation can be used to treat a wide range of medical conditions, including minor illnesses, mental health concerns, chronic disease management, medication management, post-operative follow-up care, and screening and triage for potential COVID-19 cases.

Tele-consultation has some limitations, such as the inability to perform physical exams and certain diagnostic tests, limited access to specialized equipment, and technical difficulties that may arise.